State Farm® Insurance Agent Ace Althouse
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
crystal dalgleish
November 28, 2025
"Terrible. Does not respond to emails or voicemails. Failed to submit forms to the underwriter resulting in them dropping my umbrella policy. I’d gladly switch agents, but don’t think I could get a new State Farm policy in California."
Lu Haussler
July 17, 2025
"Brittany is so friendly, professional, and a real problem solver…it was a pleasure to work with her on my policy compliance issues today. She’s a great part of the local State Farm team!"
"Thank you so much for your kind words! We are so pleased to have Brittany on our team."
JT
March 12, 2025
"Let's be real, being a Californian needing insurance nowadays, can be a stressful and daunting thing. I got enough stress on my plate, the last thing I need to worry about navigating is my insurance. That's why I am thankful for State Farm insurance. Most specifically, I am incredibly grateful for the service that Aleene Althouse aka Ace provides. In this ever changing climate of insurance, Aleene brings that confidence that I need, to know the things I hold most dear are protected. She clarifies the jargon, reassures my anxieties and helps me make sure that I have just what I need. Her office is always there for me, whether it is regarding a billing question or just wanting to clarify a policy, I feel heard and valued. Thank you from the bottom of my heart Aleene! The insurance world needs more compassionate, dedicated and professional people like you in it. State Farm is so fortunate to have you on their team. If you're looking for an agent with integrity, knowledge and kindness, Aleenee “Ace” Althouse is the agent you want and better yet, need."
"Thank you so much for your glowing review!"
Kevin L
July 9, 2024
"Have been a customer for almost two decades and cannot say enough good things about this staff, especially Soveida who is incredibly knowledgable and helpful in finding the best rates and programs proactively"
"I am thrilled to hear about your positive experience with Soveida and our team over the past two decades, Kevin! Providing knowledgeable and proactive service is our priority, and it's fantastic to know that Soveida has consistently delivered on finding you the best programs. Thank you for your loyalty and for taking the time to share your feedback-Aleene"
Heritage Kennel
February 29, 2024
"State Farm drop me from their car insurance, but Soveida was still able to keep my home and trailer together. This office is always friend to talk to on the phone with any concern or help. Will definitely stay here for a long time. Thank you for everything"
"Thank you so much for taking the time to share your positive experience with our agency. Soveida always strives to provide a friendly, helpful experience."
Michael Corleone
May 11, 2023
"I recommend to all my friends great friendly service. Sove is the best very reliable!"
"Thank you, Michael, for the kind review! Our team loves working with customers to get them the insurance coverage they need, and Soveida always goes the extra mile. We look forward to seeing you again! – Ace"
Stephanie Ramirez
May 10, 2023
"Soveida Medina was so friendly and knowledgeable answered all my questions and made everything so easy for me in my time of need. I am so happy with the fun and friendly customer service I received."
"Thank you, Stephanie! I’m glad to hear Soveida was able to answer your questions about your insurance coverage. We love getting to work with friendly (and cat friendly-haha) customers like you! – Aleene "
Maribel Flores
May 10, 2023
"Helpful staff! They helped me with my home and life insurance. Would definitely recommend."
"Thank you, Maribel, for the nice review! Our team has many years of experience to help with coverage like your life insurance. I’m so glad to hear they were able to help you out. We look forward to our continued work together! – Aleene "
Scm Gunner
January 30, 2023
"They seem to always come through when needed. Isn't that what you want in an agent?"