State Farm® Insurance Agent Ace Althouse

"I am extremely pleased with Chris and the way he is handling everything. He is doing an excellent job of keeping me informed and staying on top of everything which really helps and thank you so much for keeping me updated."

"Ace has been out go-to for almost 15 years! Always consistently excellent staff, ready to help or did deep to find answers! As a resident of the Santa Cruz mountains, she understands that actual insurance problems we are dealing with! Highly recommend reaching out to her office for any insurance needs you might have!"

"Had the opportunity to work with Angie recently to renew the insurance policy and it was a good experience. Angie was very professional in the handling of the annual renewal. I will recommend to potential customers in need of the types of insurances your agency offers."

"Everyone who has handled my insurance inquires have been so professional and very friendly. Ace has done a brilliant job of staffing their office with very rounded and knowledgeable professionals. One of the staff,her name was Angie, that I talked with made me feel like I was a old friend and not just a customer. You just dont see that type of customer service anymore."

"Everyone in the office is Awesome!
10/10 customers service!"

"Called in to ask some general questions. Brittany was very friendly, informative and great to work with! Although they were unable to help out my insurance needs due to restrictions I highly recommend!"

"Chris and the entire team are wonderful! Very friendly and personable, ready to help with anything! :-)"

"I may be biased, but this agency always goes above and beyond to assist me with my insurance needs."

"I did my annual updating of all my policies.I spoke with Chris at State Farm today. He was absolutely amazing. Answered all my questions and concerns. We reviewed everything for over an hour. He didn't make me feel like I was wasting his time. Always a pleasure doing business with the Ace Althouse staff. Thanks Chris"

"Aleene and her staff are superstars! Always there to help, kind and friendly. More importantly they know their stuff! When I have a question about a claim they are always so responsive and helpful. Thanks!"

"Ace and the team are very responsive, easy to work with, gave us fair quotes for insurance, and answered all if our questions in detail. They are polite and helpful without being pushy."

"Chris Domenichelli helped me solve a perplexing issue, very appreciated! He did not give up when it proved to be hard to find the information we needed, and kept on working on it until it was completely solved."

"Once again, we were helped so efficiently by Mary and Patrick at ACE State Farm. They made it so quick and easy to move our car insurance from a mini-van that we donated to a new-to-us hybrid sedan. It's always such a pleasure to work with them. Previously, we had written: Brittany is so friendly, professional, and a real problem solver…it was a pleasure to work with her on my policy compliance issues today. She’s a great part of the local State Farm team!"

"Friendly and competent."

"Brittany was amazing to work with. She took the time to explain everything, made sure I understood my options, and was always quick to respond. The whole experience was easy and stress-free. I’m really glad I worked with her and would recommend her to anyone."

"Brittany was absolutely wonderful to work with. She was knowledgeable, patient, and took the time to explain everything clearly, making the entire process stress-free. Brittany was responsive, professional, and genuinely cared about finding the best coverage for my needs rather than rushing me through decisions. Her customer service went above and beyond, and it’s clear she takes pride in her work. I highly recommend Brittany to anyone looking for an agent who is reliable, trustworthy, and truly helpful."

"Brittany was soo helpful and I felt very confident in my coverage after running it by her! She explained everything thoroughly and in a way I understood. I called in ready to switch elsewhere but I chose to stay even though the price was a few $$ higher because the service was excellent! Highly recommend Ace’s State Farm and Brittany the licensed representative there!"

"Great experience with this office, specifically Mary! Super kind. Helped me when I was in a pinch and I am ever grateful!! Highly recommend!"

"Terrible. Does not respond to emails or voicemails. Failed to submit forms to the underwriter resulting in them dropping my umbrella policy. I’d gladly switch agents, but don’t think I could get a new State Farm policy in California."

"Let's be real, being a Californian needing insurance nowadays, can be a stressful and daunting thing. I got enough stress on my plate, the last thing I need to worry about navigating is my insurance. That's why I am thankful for State Farm insurance. Most specifically, I am incredibly grateful for the service that Aleene Althouse aka Ace provides. In this ever changing climate of insurance, Aleene brings that confidence that I need, to know the things I hold most dear are protected. She clarifies the jargon, reassures my anxieties and helps me make sure that I have just what I need. Her office is always there for me, whether it is regarding a billing question or just wanting to clarify a policy, I feel heard and valued. Thank you from the bottom of my heart Aleene! The insurance world needs more compassionate, dedicated and professional people like you in it. State Farm is so fortunate to have you on their team. If you're looking for an agent with integrity, knowledge and kindness, Aleenee “Ace” Althouse is the agent you want and better yet, need."

"Have been a customer for almost two decades and cannot say enough good things about this staff, especially Soveida who is incredibly knowledgable and helpful in finding the best rates and programs proactively"

"State Farm drop me from their car insurance, but Soveida was still able to keep my home and trailer together. This office is always friend to talk to on the phone with any concern or help. Will definitely stay here for a long time.

Thank you for everything"

"I recommend to all my friends great friendly service. Sove is the best very reliable!"

"Soveida Medina was so friendly and knowledgeable answered all my questions and made everything so easy for me in my time of need. I am so happy with the fun and friendly customer service I received."

"Helpful staff!
They helped me with my home and life insurance. Would definitely recommend."