State Farm® Insurance Agent Ace Althouse

"Friendly and competent."

"Brittany was amazing to work with. She took the time to explain everything, made sure I understood my options, and was always quick to respond. The whole experience was easy and stress-free. I’m really glad I worked with her and would recommend her to anyone."

"Brittany was absolutely wonderful to work with. She was knowledgeable, patient, and took the time to explain everything clearly, making the entire process stress-free. Brittany was responsive, professional, and genuinely cared about finding the best coverage for my needs rather than rushing me through decisions. Her customer service went above and beyond, and it’s clear she takes pride in her work. I highly recommend Brittany to anyone looking for an agent who is reliable, trustworthy, and truly helpful."

"Brittany was soo helpful and I felt very confident in my coverage after running it by her! She explained everything thoroughly and in a way I understood. I called in ready to switch elsewhere but I chose to stay even though the price was a few $$ higher because the service was excellent! Highly recommend Ace’s State Farm and Brittany the licensed representative there!"

"Great experience with this office, specifically Mary! Super kind. Helped me when I was in a pinch and I am ever grateful!! Highly recommend!"

"Terrible. Does not respond to emails or voicemails. Failed to submit forms to the underwriter resulting in them dropping my umbrella policy. I’d gladly switch agents, but don’t think I could get a new State Farm policy in California."

"Brittany is so friendly, professional, and a real problem solver…it was a pleasure to work with her on my policy compliance issues today. She’s a great part of the local State Farm team!"

"Let's be real, being a Californian needing insurance nowadays, can be a stressful and daunting thing. I got enough stress on my plate, the last thing I need to worry about navigating is my insurance. That's why I am thankful for State Farm insurance. Most specifically, I am incredibly grateful for the service that Aleene Althouse aka Ace provides. In this ever changing climate of insurance, Aleene brings that confidence that I need, to know the things I hold most dear are protected. She clarifies the jargon, reassures my anxieties and helps me make sure that I have just what I need. Her office is always there for me, whether it is regarding a billing question or just wanting to clarify a policy, I feel heard and valued. Thank you from the bottom of my heart Aleene! The insurance world needs more compassionate, dedicated and professional people like you in it. State Farm is so fortunate to have you on their team. If you're looking for an agent with integrity, knowledge and kindness, Aleenee “Ace” Althouse is the agent you want and better yet, need."

"Have been a customer for almost two decades and cannot say enough good things about this staff, especially Soveida who is incredibly knowledgable and helpful in finding the best rates and programs proactively"

"State Farm drop me from their car insurance, but Soveida was still able to keep my home and trailer together. This office is always friend to talk to on the phone with any concern or help. Will definitely stay here for a long time. Thank you for everything"

"I recommend to all my friends great friendly service. Sove is the best very reliable!"

"Soveida Medina was so friendly and knowledgeable answered all my questions and made everything so easy for me in my time of need. I am so happy with the fun and friendly customer service I received."

"Helpful staff! They helped me with my home and life insurance. Would definitely recommend."

"They seem to always come through when needed. Isn't that what you want in an agent?"

"I worked with Kim, and she was super clear, responsive, organized, professional and warm. I felt in good hands. I very much appreciate that State Farm insures in the Santa Cruz mountains. I am grateful for this service."

"I always receive the best service at this Santa Cruz location. Agent Althouse and her staff are the most professional, knowledgeable, and fast. Thank you all!"

"I contacted their office for insurance and they discussed with me my options and answered all my questions! Great speedy service :))"

"The staff all helped me get my questions answered in a speedy fashion and take care of my insurance needs and saved me money-thank you"

"Aside from being A Fearless Leader in the Santa Cruz and Bonny Doon Communities, Aleene also runs a star-studded A1 Insurance Co. Special shout-out to Soveida and Kim for working with me over the years to manage my multi-line auto and mutual fund account. Keeping it Local w/these Ladies = fabulous customer care."

"My first time getting renter's insurance and this State Farm has made it so easy! I've gotten timely and helpful responses every time I've needed it. Wonderful customer service. They even sent me a birthday card! I will continue to do business with them."

"They were able to quickly help us with our insurance."

"Aleene and her team are incredibly knowledgeable, ethical and compassionate about their clients. I appreciate having a local resource. I know this will be invaluable in the unfortunate event that I need to use my renters and/or car insurance."

"I have been very impressed with Aleene's thorough and professional presentations and extensive knowledge. I look forward to working with her in the future!"

"Aleene is a fantastic resource! I love her genuine approach; she's helpful, resourceful and dedicated to saving her clients money. I highly recommend her!"

"Aleene and her excellent staff can answer all your insurance questions to make the maze through what you need or don't need so much easier to manage and decide on the right path to protecting areas of your life."